Secpay your Internet Payment Gateway : The E-Business Payment Service Provider

SecPay: Internet Payment Service Provider

Banks that Secpay have prior agreements with

Welcome to Secpay

Service

FAQ's

What do I need to take card payments?

You will need an account with SECPay, the REGISTRATION form is on our website. You will also need an Internet merchant number from one of the acquiring banks we authorise through. For new business we can advise you as to the most appropriate bank and how to approach them. For existing merchant you will need an additional merchant number specifically for the Internet. If your bank is not on the list please contact us.

Can I use my existing terminal?

The banks require that these transactions are kept separate from traditional MOTO (Mail Order Telephone Order). All Internet transactions need to be processed through an additional Internet dedicated number.

Which Bank must I have a merchant account with?

We currently clear through; Barclaycard Merchant Services, Bank of Scotland, HSBC, Streamline (Nat West/Royal Bank of Scotland/Ulster Bank) American Express and Diners Club.

Can you set up an Internet merchant account for me?

No, you will need to do this direct with the acquiring bank yourself but we can help and advise you.

When do I receive the money?

With a standard Internet merchant account the money will be processed into your bank account in 2-3 working days. For those merchants unable to get a standard facility Barclays en@ble has a deferred payment of up to 45 days to cover their risk.

How long does it take to become a SECPay customer?

Registration with SECPay takes about 10 minutes! However we do need 2 working days notice for set up with the bank before you can take live transactions.

Which cards can I accept?

SECPay supports MasterCard, Visa, and their derivatives as well as Switch, Delta, Solo, and JCB depending on which acquiring bank you are using. American Express and Diners Club Require an additional merchant number direct with them.

Do I need to be a limited company ?

No, you do not.

What are your terms and conditions ?

We have an initial 12 month contract, with a 3 month termination clause thereafter.

How much is SECPay going to cost?

Set-up and Connection	£50.00
Monthly Standing Charge	£10.00
Transaction Fees of either 1.9% of transaction value or a fixed rate of £0.39p per transaction.

We also offer a higher volume tariff

Set-up and Connection	£50.00
Monthly Standing Charge	£20.00
Transaction Fees of either 1% of transaction value or a fixed rate of £0.20p per transaction.

These are exclusive of the Acquiring Bank charges.

Should you be looking at very high transaction volumes, we are happy to negotiate a different tariff structure for you, we are also able to offer software

* Charity rates available on request

Please note SECPay operates a "no hidden charges" policy

Is it secure?

SECPay provides all the security required for the transmission and storage of card details using SSL, encryption minimum 40 bit and firewalls.

Can my customers pay in their own currency?

Yes they can by using SECPay, however not all of the banks support multi currency.
Please contact your acquiring bank for details.

Is there a micro payment facility?

Card transaction of less than £5 need a prior arrangement with SECPay.

How do I refund a customer?

By using your SECPay account login to our server you can refund part or full transactions.

I want to sell by subscription.

Your SECPay account can be set to take repeat transactions over any time period for the same amounts. You can also take additional payments from customers for subsequent orders without needing their card details.