SECPay - SECGuard

Services

Security Standards

Since inception, security has been a paramount concern for the founders and directors of SECPay. We have the highest standards of both electronic and physical security.

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SECGUARD

A transaction screening service enabling Merchants to manage their exposure to online fraud.

SECGuard is a transaction profiling and active fraud management system that lets merchants decide which transactions they want to accept and process, those that they wish to reject and those that they want to "quarantine" pending a manual inspection or verification.

In simple terms, it lets merchants build transaction profiles based on multiple criteria that then have logical rules applied to them to produce an event outcome.

For example; a rule can be built to "quarantine" all transactions over £500 that occur using a non UK issued credit card in the period midnight to 8am.

Quarantined transactions are automatically deferred awaiting the merchants manual release or decline.

Benefits

SECGuard will benefit all Merchants who are using, or would like to use, any form of transaction screening with an automated deferral process. It has been developed in conjunction with 3rd Man the UK's leading online fraud screening specialist, whose client include many leading high street brands.

The principle benefits are:

Lowers the need for manual inspection & intervention
Increases automated screening for high risk transactions
Applies consistent rules to support business processes
Improves end customer experience
Reduces false positive transaction rejects (increasing sales)

The transaction screening process applies the rules defined by the merchant, based on simple logical outcomes. In this way the merchant can use the outcomes to provide a superior customer experience that is to provide a specific response communication or filtering, based on transaction type or even products sold.

Costs

The pricing of the SECGuard service could not be more straightforward. There is a simple one-off set up cost of £50 (+vat) plus a monthly charge this is the same as your standard SECPay standing charge.

For example:

Monthly Standing Charge = £20

SECGuard monthly service charge = £20

For most merchants, the savings they make in reducing the cost of using people to screen all transactions manually, will cover the cost of the SECGuard service.

SECGuard is not available to Starter Package merchants and is already included in the service features available to Enterprise Solutions merchants.

Future Developments

Fraud is a very real threat and concern to all businesses trading over the Internet. SECPay have a long established record in delivering innovative and industry leading fraud identification and prevention services.

All transactions processed through SECPay are assessed using fraud screening tools that range from address and cardholder verification to know fraudulent IP address screening.

SECGuard is currently being developed to provide an integrated one-stop service with added value third party services such as postal address checks, over 18 or age verification, and utility bill or passport address checking services, all of which provide useful additional screening tools for the identification of fraud attempts.

Next Steps

To access the SECGuard service all you need to do is contact sales who will provide you with an addendum to your existing SECPay contract. The terms & conditions of usage are simple and straight forward, as you would expect from SECPay, and the set up procedure includes an online demonstration.

email: sales@secpay.com