SECPay Limited - A PayPoint plc Group Company
Monday - Friday
09:00 to 17:30 UK time. (UCT+0 GMT BST)
Should you have a query out of hours please use the response form in the appropriate area.
In the event of an urgent out of hours problem which is affecting transaction processing and your package allows telephone support, please call 08701 904 146 option 1 for our 24 hour monitored emergency system.
SECPay Limited
1 THE BOULEVARD
SHIRE PARK
WELWYN GARDEN CITY
HERTFORDSHIRE
AL7 1EL
Company No. 03539217
Please click the link to the appropriate department below.
The Technical Support Team will help resolve Integration issues, Fraud countermeasures, Transaction Reporting and Reconciliation, Callbacks. |
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In line with our quality objectives, we will endeavour to deal with your query as soon as possible and within the service response times for your chosen SECPay package:
Starter Accounts - 3 working days.
Premium and Premium+ Accounts - 1 working day.
Enterprise Accounts - 1 working day