SECNEWS - OCTOBER 2006

Welcome to the October issue of SECNews. As we gear up for Christmas and for what looks like it will be once again a record breaking period for online merchants, SECPay are pleased to announce a whole raft of innovations and new services that will make it even easier for you to administer and manage your SECPay account.

As always we’ve tried to keep the information succinct whilst keeping relevant to you as a Merchant. More information on most of these initiatives can be found at our website by clicking on the links.

We hope you find the information contained in this newsletter useful, if you have any comments or questions regarding any articles, please send them to marketing@secpay.com

New Service Packages

This month sees the launch of a range of new services from SECPay:

SECNet - read more about the additional features of the new merchant login area

SECGuard - is a transaction profiling, screening and active fraud management system read more about it's benefits

SECPay Premium Service

All merchants with existing arrangements pre-dating 1st October 2006 are already receiving a service level which we have now branded as Premium Service. The re-branding of our core offering as Premium Service enables us to introduce additional services such as Premium+ and SECPay Enterprise Solutions ( further details ). It does not mean any changes to their service, service arrangement or Terms & Conditions for existing merchants. It will just help us build better communications with our merchants and support the development of added value services and alternative offerings.

SECPay Premium+ Service

The Premium+ service provides all the great features available in the premium package but with the addition of SECGuard (see above).

SECPay Premium+ Service comes in three principle choices;

Premium+ 10 £20 monthly service charge plus each transaction charged at 39p

Premium+ 20 £40 monthly service charge plus each transaction charged at 20p

Premium+ 100 £200 monthly service charge plus each transaction charged at 10p

There is a £75 (plus VAT) set-up fee for all Premium+ accounts. For existing merchants wishing to add SECGuard to their current SECPay service the set-up charge will be reduced to £50 and they will be transferred to the Premium+ service

SECPay Enterprise Solutions

Enterprise Solutions are comprised of a range of flexible options that larger merchants can configure to meet their individual business needs.

Normally only available to merchants expecting to process in excess of 5,000 transactions per month, the Enterprise Service features are designed to help merchants speed up, integrate and develop their processing gateway to better fit their specific requirements.

The key ingredients for Enterprise solutions are flexibility and support. SECPay has, what is probably, the most flexible and extensive payment gateway service architectures of any PSP in the UK. We have been able to develop and support a wide range of businesses with a comprehensive, secure and robust service that is unmatched by our competitors. To find out more about Enterprise Solution click here .

 

Deferred Payment Processing

The ability to defer the processing of the transaction, pending other actions, such as; additional fraud screening, or the preparation and despatch of goods. Deferring the processing of transactions enables the merchant to manage the processing of authorised transactions in line with their business requirements and has been standard in the SECPay service for many years. Read about changes to the system that could affect you .

 

SECPay has teamed up with 3rd Man

SECPay have teamed up with the UK’s leading online fraud specialist to provide merchants with fraud risk profiling on all transactions. From 2nd October 2006, Merchants accessing SECNet will see a colour coded range of symbols against each transaction. This will make it easier for merchants to identify at risk transactions. The development represent genuine added value for SECPay merchants and will help them understand and manage their fraud risk more closely. However, It is worth highlighting that a high risk score does not mean that the transaction is definitely fraudulent, it means it is higher risk and that the merchant should treat the transaction with caution. The emphasis being that the merchant should seek additional information and checks to establish the transaction as not being fraudulent before processing it and releasing the goods to despatch.

 

American Express Offer

American Express cards are becoming increasingly prevalent especially amongst more affluent consumers. SECPay have seen a significant rise in the use of American Express cards online, so we have got together with them to offer SECPay merchants that don’t currently accept American Express the opportunity of gaining an American Express merchant acquiring account without having to pay the usual set-up fees, click here to obtain details

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