WHY PARTNERS CHOOSE SECPAY

Why should a partner choose SECPay?

 

SECPay is a leading payment service provider, for secure real-time online credit and debit card transactions for businesses selling goods, services and subscription products online, and by mail order or telephone.

 

SECPay has a proven track record, processing millions of pounds worth of transactions every day for large blue chip organisations as well as SME’s, entrepreneurs and charities; including Nestle, Pizza Express, Christies, Firebox and Childline.

 

Commercial freedom for Partners

 

SECPay does not charge partners to use its services, preferring low-cost fixed tariff charges, which are passed directly onto the merchants. This means partners have the commercial freedom to generate a high margin return without loosing capital investment in the first instance.

 

What benefits does SECPay offer your merchants?

 

Fast clearance

Under a cost effective fixed tariff, SECPay is able to process all financial transactions within seconds in real time. All authorised transactions are cleared through to the merchant's acquiring bank at the end of each day, normally reaching the merchant's account within 48 - 72 hours.

 

Cost flexibility

To SECPay, every business has different objectives, requirements, transaction types, trading patterns and business rules. SECPay allows merchants to choose from a pre-agreed fixed-rate fee or a percentage-based fee, which means services are charged at the most appropriate rate for the merchant's particular scenario, effectively keeping costs to a minimum.

 

Security

SECPay delivers effective security measures, ensuring partners are able to provide the most reliable payment system possible for their merchants. SECPay encrypts all financial transactional data to a high level to ensure hackers have little or no chance of obtaining details.

 

SECPay has comprehensive authentication systems in place to prevent fraud, including AVS and CV2 cross-checking. These security measures effectively correlate a person’s address and last 3 digits on the back of their credit card, against the card issuer's databases.

 

SECPay also support Visa's Verified by Visa and MasterCard’s SecureCode systems which check previously registered identification details to confirm a cardholder's identity, be it via PIN or password.

 

Dedicated customer support

SECPay provides 24/7 emergency access to a reliable technical support team, which is an invaluable service for partners who need to provide merchants with rapid support for their fast growing online ventures.

 

Seamless integration of payment page

The SECPay proposition allows partners to sell services, which can be customised to match the look and feel of the payment page, so the website appears seamless. This is a huge benefit to the webmaster, both at an aesthetic level and for brand continuity for end-users. Customers need not necessarily know that they have left the selected site. Some payment providers insist that you brand the payment page with their logo, whereas with SECPay, the choice is left with the merchant.

 

There is no financial obligation before integration. Implementation and testing can commence free of charge.

 

Banking links

SECPay has agreements with all the major UK acquiring banks who are able to arrange for Internet Merchant Accounts to be set up quickly and efficiently for new online traders.

 

SECPay range of services:

 

SECPay provides a choice of services best able to meet your merchant’s needs:

 

SECPage - provides a payment processing service for merchants on a variety of tariffs to suit individual transaction patterns.

 

SECBatch - provides an additional interface for multiple transactions, particularly suited to a call centre environment.

 

SOAP - provides an interface making integration to SECPay services even quicker and easier.

 

SECXMLRPC - provides a web service interface based on the XML-RPC specification for easy integration on any platform.

 

Existing merchant examples

 

Firebox

 

Firebox.com , the quirky online retailer, which sells the latest innovative gadgets, signed SECPay in 2000 to handle all electronic credit card transactions. Before making the decision to work with SECPay, Firebox considered other payment service providers, however they selected SECPay because the company was able to deliver fully backed up comprehensive payment services. SECPay’s flexible pricing structure and comprehensive technical support cemented the relationship.

 

New Mind & SECPay

 

The role technology currently plays in the success of both public and private sector organisations cannot be underestimated. Effectively reaching out to an increasingly demanding and technologically sophisticated public could mean the difference between the success or failure of a business. Expertise in the field of new media business solutions is, therefore, a must-have for most organisations, many of whom will turn to an agency specialising in such services in order to optimise their online presence. New Mind is one of the most successful agencies in this field, offering business solutions through excellence in Internet, Marketing and Technology.

 

The Company was formed in January 1999 and is now comprised of 30 people, based in Liverpool. They specialise in delivering positive business results through inspirational on and off-line marketing campaigns, innovative web design, high performance database driven and e-commerce sites and sophisticated search engine optimisation techniques. In the year ending January 2005, the award-winning Company reported an impressive turnover of £1.5Million.

 

New Mind’s commitment to outstanding customer service is one of the qualities that sets them apart from many of their competitors. Not only do the solutions they provide demonstrate an innovative and intuitive use of technology, but they also contribute added-value services to encourage the success of their client’s projects.

 

Naturally, any third-party services that New Mind recommend to their clients have to have the full confidence of the company. If an out-sourced service they have introduced performs badly or lets a client down this reflects on New Mind, potentially costing them their reputation.

 

Although New Mind does not sell online itself, they work on behalf of their clients to enable them to take online payments. Due to the range of clients they work for, this can cover a variety of different activities, from booking hotel rooms through to product sales. New Mind, therefore, need to be confident that the real time payment service they recommend to their clients is a trustworthy and easy to use solution. For New Mind the service they trust is SECPay. Currently they have around a dozen clients using SECPay services.

 

New Mind had used various eCommerce solutions and other payment providers before deciding that SECPay was their preferred solution. In their opinion SECPay’s online payment provision provided a better service, had superior technical integration with their client’s websites and delivered all-important cost benefits to their clients.

 

For all businesses using a real time payment service on their website, integration with the content on the site must be easily achieved, and the implementation process must be as straightforward as possible. Andy Abram, New Mind’s Director, believes that SECPay enables his clients to access their payment service with a minimum of fuss. He says, “The implementation process is straightforward and gives a seamless solution on the web sites.”

 

For consumers and businesses alike, increases in card fraud are of particular concern when making and receiving payments over the internet. As part of SECPay’s payment service, records of all transactions are kept on file to allow for easy auditing and tracking when required. This ensures that businesses comply with new stricter Payment Card Industry (PCI) standards, designed to combat fraud. In addition to easing the massive burden of collecting relevant data, SECPay’s real-time payment service also provides businesses with all-important security systems to minimise many of the risks associated with collecting card payments online. Mastercard’s ‘SecureCode’ and Visa’s ‘Verify by Visa’ authentication systems work to fight fraud by checking previously registered identification details to confirm a cardholder's identity, by either PIN or password. Both systems are available to SECPay’s clients free of charge, giving them additional peace of mind when trading online.

 

Andy says, “Client feedback in relation to reduction of fraud has been positive and the service has been reliable and value for money.”

 

New Mind estimate that around 200-300 transactions are processed daily across all their clients and are confident that these transactions are handled effectively by SECPay. When asked if New Mind have future plans to work with SECPay, Andy Abram says, “We shall continue to promote SECPay services with our eCommerce clients.”

 

New Mind’s continued success depends upon their ability to provide the very best online service solutions to their many clients. Using SECPay’s real-time payment service is one way they can maintain their reputation for providing outstanding solutions to the businesses they work with.

 

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