SECPay are approved by UK Banks for the processing and clearing of Credit and Debit card transactions. Only the highest standards of encryption are used to ensure that your details are not available in a form where they can be misused.

Should you have any problems or issues with the processing of your card details, please contact the site you are ordering from.

The Managing Director of SECPay Limited affirms his commitment to Quality Assurance under BS EN ISO 9002 : 1994 and such other relevant Quality Standards that may apply to any British or International contracts.

The policy of SECPay is to provide high quality services to all its customers. The company states that the quality requirements of the contracts it undertakes will be determined, agreed and satisfied throughout all stages of delivery. SECPay further states that it is the responsibility of all employees to ensure that the policy is carried out as defined in the Policy Manual, and that all parts of the system are mandatory within all areas of the company.

The Policy Manual defines the processes, control systems and quality programme used for ensuring that the policy is fulfilled, and serves as the instrument of authority to and all employees in the execution of their duties with regard to matters of quality.

SECPay, in its capacity as processor of transactions on behalf of their many merchants, may from time to time be required to store personal information regarding individuals and organisations as part of the service that it provides to its customers (the merchants). SECPay will not use this information for any purpose, other that for which it was intended i.e. the securing and processing of card transactions, and will not be passed to any third party not having a predetermined interest in this information. All employees of SECPay have undertaken a confidentiality agreement which precludes the disclosure of personal information to thirdparties.

All card details are always stored in encrypted format and never held in clear format on any storage mechanisms on the SECpay computer systems.